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Shipping Policy

Hardi Petals

Shipping Policy

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or European public holidays will be handled the next business day.

Delivery Time

We deliver across Europe within 2–7 business days after shipment.

Delivery time varies by country and local courier service availability.

Shipping Costs

Shipping charges are calculated at checkout based on destination, parcel weight, and order size.

Free-shipping offers may apply depending on ongoing promotions.

Tracking & Updates

You will receive a shipping confirmation email with a tracking number once your order ships.

Tracking is available through our courier partners for end-to-end updates.

Delivery Address

Please ensure your shipping address is accurate and complete (street, city, postal code, country).

Address changes may not be possible once the shipment is dispatched.

Delays & Exceptions

Although we aim for timely delivery, delays may occur due to:

  • Customs procedures (for non-EU destinations)
  • High seasonal demand or holidays
  • Local courier disruptions or strikes

If your order is delayed more than 10 business days after shipping, please contact our support team.

Returns & Exchanges

Returns and exchanges follow our standard Returns Policy.

Items must be unused and in original packaging. Return shipping fees may apply.

Contact Us

If you have questions, feel free to contact our support team:

Email: info@hardi-petals.com