Return & Support Policy

Returns & Exchanges

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or exchange under the following conditions:

• Items can be returned within 14 days of delivery.
• Products must be unused, unworn, and in original packaging.
• Items showing signs of use, damage, or missing parts may not be eligible for a refund.
• Exchanges depend on stock availability.

Return Process

• Contact our support team with your order number and reason for return.
• Our team will provide return instructions and the return address.
• Once we receive and inspect the item, your refund or exchange will be processed within 3–7 business days.

Refunds

• Refunds are issued to the original payment method.
• Shipping fees are non-refundable unless the return is due to our mistake (wrong or damaged product).
• If paid using COD or similar methods, refunds may be issued as store credit based on store settings.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Perishable goods
• Personal care items
• Gift cards
• Custom or personalized orders

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

We will replace the item or issue a refund at no additional cost after verification.